This awareness training of ITSM focus on the basic knowledge of IT service. ITSM specifies the requirements of the service provider to plan, establish, implement and monitor the service management system. From this training delegates get the knowledge and awareness of quality management system requirements based on ISO 20000:2018
Nbiz Infosol provides this course in UAE specifically in Abu Dhabi, Dubai, Ajman, RAK, Al Ain, Umm Al Quwain and other areas
Duration & Learning Level
Learning Level: Intermediate
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Nbiz delivers this course in Abu Dhabi, Dubai, RAK, Ajman, Sharjah, Kuwait, Oman, Saudi, Bahrain , egypt and other places in the UAE and in the Middle East
Accredited certificate provided after successfully passing the written examination and continuous assessment Certificate of Attendance provided Continuous assessment of participants Highly competent trainers Effective methodologies used to facilitate learning 24/7 Course materials provided Tutor-guided completion of workshops and exercises Mock examination given to prepare for Final examination
Accredited certificate provided after successfully passing the written examination and continuous assessment
Certificate of Attendance provided
Continuous assessment of participants
Highly competent trainers
Effective methodologies used to facilitate learning
24/7 Course materials provided
Tutor-guided completion of workshops and exercises
Mock examination given to prepare for Final examination
ISO 20000 Awareness Training
- Introduction to ISO 20000:2018
- Requirements of ISO 20000
- Principles of ITSMS (information technology service management system)
- Support of the SMS
- Performance evaluation
Delegates successfully completing the course, including examination and continuous assessment will be awarded an IRCA or Global Exemplar registered certificates
1. How do I enroll/register for the training course?
To enroll or register to any training course, you can use the registration page from training page or fill the request a call back form from each course pages.
The following page will provide you a list of course and training that we are providing based on the category and from each course item you can see the course details.
Another method is to fill a Request a call back form provided in each Training/Course pages.
2. What will I get along with this training?
We are providing course materials during training and completion certificate after succesful training.
3. Do I need to fill up a registration form?
Yes. you can fill the registration form avaialble in the website or you can directly call us to enroll the course.Our executives will guide you to do further steps.
4. Does the course fees include the examination fee as well?
Based upon the course you are enrolling, we will charge the exam fee . We will give you the details of course fee and exam fee anytime to clear it.
5. Do you provide any course completion certificate?
Yes. We are providing the Course completion certificate for all courses we are providing.
6. Do you provide assistance for the exam appliation process?
Yes. We will provide assistance and support to apply for any exam.
7. What is the mode of payment?
Two types of payment available:
1. Visit our office and pay direct,You are always welcome to Nbizinfosol.
2. We are providing online payment via paypal payment gateway.Based upon your request we will provide the link to access the payment page.
IT Professionals Project managers ISO Consultants SMS Implementation team Service management practitioners Managing system auditors
SMS Implementation team
Service management practitioners
Managing system auditors