Introductions
ITSM (Information technology service management) process is based on IT process delivery with objectives of an enterprise. ISO 20000 Lead Auditor training acquires that knowledge and skills about planning and implementing internal and external audit and their certification. From this course, you can improve the ability to analyze the external and internal environment of an enterprise, perform a risk assessment, and audit an Information technology service management. We deliver ISO 20000 Lead Auditor Certification Training in both classrooms and live online training. ISO 20000 Lead Auditor Training and all our courses are available across multiple GCC countries.
Nbiz Infosol provides this course in UAE specifically in Abu Dhabi, Dubai, Ajman, RAK, Al Ain, Umm Al Quwain and other areas
Course Objectives
Duration & Learning Level
Learning Level: Advanced
Duration: 5day(s)
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Training Provider | Nbiz Infosol | Course Name | |
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Name of Course | Scheduled Dates | Venue | Registration Link |
ISO 20000 Lead Auditor Training | To be determined | Abu Dhabi-UAE | Register Now »» |
Nbiz delivers this course in Abu Dhabi, Dubai, RAK, Ajman, Sharjah, Kuwait, Oman, Saudi, Bahrain , egypt and other places in the UAE and in the Middle East
Accredited certificate provided after successfully passing the written examination and continuous assessment Certificate of Attendance provided Continuous assessment of participants Effective methodologies used to facilitate learning Highly competent trainers 24/7 Course materials provided Mock examination given to prepare for Final examination
ISO 20000 Lead Auditor Training
Day 1
Introduction to the service management system
ISO 20000 Certification process
IT Service management system
Audit Planning
Managing an audit program
Day 2
Planning and initiation of iso 20000 audit
Concept and principles of iso 20000
Audit approach based on risk
ISO 20000 certification audit
Service management system audit report
Day 3
ISO 20000:2018 Requirements in details
Requirements and process of ISO 20000:2018
Significants of iso 20000 for operating an ITSMS
Prepartion of an ISO 20000:2018 audit
Day 4
Procedure of audit
Audit documentation
Ensure the follow up of an ISO 20000 Audit
Conclusion of an ISO 20000 audit
Day 5
Certification Exam
Delegates successfully completing the course, including examination and continuous assessment will be awarded an IRCA or Global Exemplar registered certificates
1. How do I enroll/register for the training course?
To enroll or register to any training course, you can use the registration page from training page or fill the request a call back form from each course pages.
The following page will provide you a list of course and training that we are providing based on the category and from each course item you can see the course details.
URL: http://www.nbizinfosol.com/training.aspx
Another method is to fill a Request a call back form provided in each Training/Course pages.
2. What will I get along with this training?
We are providing course materials during training and completion certificate after succesful training.
3. Do I need to fill up a registration form?
Yes. you can fill the registration form avaialble in the website or you can directly call us to enroll the course.Our executives will guide you to do further steps.
4. Does the course fees include the examination fee as well?
Based upon the course you are enrolling, we will charge the exam fee . We will give you the details of course fee and exam fee anytime to clear it.
5. Do you provide any course completion certificate?
Yes. We are providing the Course completion certificate for all courses we are providing.
6. Do you provide assistance for the exam appliation process?
Yes. We will provide assistance and support to apply for any exam.
7. What is the mode of payment?
Two types of payment available:
1. Visit our office and pay direct,You are always welcome to Nbizinfosol.
2. We are providing online payment via paypal payment gateway.Based upon your request we will provide the link to access the payment page.
IT Professionals Project managers SMS Implementation team ISO Consultants Managing system auditors Service management practitioners
Note: The listed information (venue, schedule, duration and content) may be modified and customized as per the requirements.